Quality policy
Management of KOMAS are aware of their responsibility for improvement of firm products. For this purpose they have laid down the following quality policies:
- 1. Focus on customer
We jointly ensure satisfaction of customers and other interested parties by understanding and fulfilling their requirements, needs, wishes and expectations as well.
- 2. Leadership and management
Our organizational culture is created and developed by all executives. Through their personal example, activities and communication they create for employees suitable working conditions.
The management at all levels understand that education – training of their people is the best investment.
- 3. Involvement of employees
We enable to use capabilities of all our employees while achieving goals of our organization by their active involvement.
- 4. Process approach
We manage all activities and resources through main, control and supporting processes of our organization.
- 5. System approach to management
By system approach to management we effectively and efficiently identify, define, manage and develop goal-directed interconnected processes.
- 6. Continuos improvement
Continuous improvement, disclosure and removal of possible and factual defects are a matter of all of us. We apply methods of team work and continuous improvement in PDCA cycle for our products – products, activities and processes.
- 7. Approach to decision-making based on facts
Our workers make decisions based on facts found out during consistent monitoring and analysis of information while taking into account practical experience and intuition.
- 8. Mutually beneficial relationships with vendors
We pursue along with our vendors to improve mutually beneficial relationships.
Common application of our quality policies through set goals will lead to the benefits of interested parties, as are e.g. stability augmentation, increase in financial returns and value creation.
